PRIVACY POLICY
Effective Date: July 29, 2026
At Pehnawy (“we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website pehnawy.com (and its staging/sub-domains) or make a purchase from us.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products, place an order, or otherwise contact us.
Personal Identifiers: Name, billing address, shipping address, email address, and phone number.
Payment Information: Payment card details or transaction information processed securely through our third-party payment gateways (we do not store full credit card details on our servers).
Technical Data: IP address, browser type, device information, and browsing behavior collected via cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect for various business purposes, including:
Processing and fulfilling your orders (including sending order confirmations and shipping updates).
Managing your account and customer service inquiries.
Sending promotional communications, newsletters, and updates about new arrivals, festive editions, and special trends (you can opt-out at any time).
Improving our website functionality, user experience, and product offerings.
3. Sharing of Your Information
We do not sell, trade, or rent your personal identification information to others. We may share your data with trusted third-party service providers (such as courier and delivery partners, payment processors, and hosting providers) strictly to perform services on our behalf.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no electronic transmission over the internet or information storage technology can be guaranteed 100% secure.
5. Your Rights
You have the right to access, correct, or request the deletion of your personal data stored with us. To exercise these rights, please contact our support team.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.